Our engineers are here to help...
We take pride in our approach to customer service, our engineers have developed a trusted and proven support mechanism for our customers. All cases are logged by our support team and then tracked to ensure all support questions are dealt with in the most efficient manner. Whether you are new to engineering or highly-skilled specialist we provide the support, training and consulting services you need.
Take advantage of talking directly to our Engineering Support desk by calling:
Our dedicated support engineers can assist you with any issues or questions you may have.
Online support gives you the ability to easily submit technical support questions, track the status of your cases online and view a history of all your previous cases.
Simply log onto our helpdesk by clicking the link below:
TEAM Engineering take full advantage of the Webex application-sharing technology to assist in the support of our customers. Webex allows our engineers to remotely fix problems and demonstrate functionality as if we were onsite – but within minutes of you logging the call.
GTAC is the global technical access centre for Siemens worldwide. GTAC also provides both your application and operations software system support. Simply click on the link below to access Siemens GTAC.
“NX has stood us in good stead for a decade and continues to be the backbone of our engineering organization. TEAM Engineering facilitates the support of that software within RML and has done a wonderful job over the last few years.”
George Lendrum, Managing Director, RML Group.